PRIVACY POLICY
Kozee Vietnam Co., Ltd. (referred to as "Kozee") highly values the privacy of its customers and is committed to protecting the personal information provided to us. This privacy policy explains in detail how Kozee collects, stores, uses, and protects your personal information when you shop on the website https://kozee.com.vn/.
1. Information Collection:
- We collect personal information such as your name, phone number, email, and address when you create an account or place an order on our website.
- Information regarding your purchase history, browsing behavior, and interested products is also stored to enhance your shopping experience.
- We automatically collect certain information such as IP addresses, browser types, and access devices to optimize website performance and security.
2. Information Usage:
- The collected personal information is used to process orders, deliver products, confirm payments, and contact customers when necessary.
- Your email address is used to provide information about products, promotional programs, and newsletters from Kozee if you agree to receive them.
- Transaction history and behavioral data help us improve service quality and suggest products that match your preferences and needs.
- Statistical information and trend analysis are used to improve user experience and display relevant content and advertisements on the website.
3. Information Protection and Storage:
- We use administrative and technical security measures to protect personal data from unauthorized access or use, such as SSL encryption, firewalls, and access restrictions.
- Personal information is stored for the necessary duration or as required by law on secure and highly protected servers.
- We do not sell, trade, or disclose personal information to any third party unless we have your consent or are required to comply with requests from regulatory authorities.
4. Customer Rights:
- You can access, edit, and update your personal information on the account management page of the Kozee.com.vn website.
- You have the right to request the deletion of your personal information or opt out of receiving promotional information by contacting our Customer Service department.
- This privacy policy may be updated over time to comply with legal requirements and operational practices. We recommend that you regularly check back to stay informed of any updates.
If you have any questions or feedback regarding the Privacy Policy, please contact Kozee's Customer Service via email at info@kozee.com.vn or hotline 0852.31.61.81.
Thank you for trusting and supporting Kozee!